Healthcare
Pharmacy and PBMs
Pharmacy and PBM systems demand precision on drug data, pricing, and regulatory reporting with zero tolerance for silent data corruption.
Best practices we follow
- Data integrity checks on NDC/formulary updates with reconciliation reports.
- Segregation of duties for pricing and benefit edits; full audit trail on changes.
- Batch job observability: idempotency patterns, dead-letter handling, and replay procedures.
- Vendor coordination for PBM integrations with clear interface contracts and version pinning.
Training we emphasize in this field
- Pharmacy benefit basics: formulary tiers, prior auth, and rebate concepts (non-clinical depth).
- Healthcare compliance refresher where PHI and payment data intersect.
- SQL/data validation workshops for analysts touching claims or pharmacy data.
- Production support runbooks for nightly batch and file-based exchanges.
